Research

59% of team members also admitted that customer experience is suffering in their venue due to lack of staff.

67% of shoppers believed that Christmas is a time to “splash out on food and groceries.”

48% say that staff must know where the food is sourced from whilst 58% expect staff to have the “knowledge and foresight” to recommend menu items.

53% of consumers are actively counting calories or checking sugar content.

Accountancy group UHY Hacker Young expects many more insolvencies to come as creditors begin to pursue debts.

At-home sales, however, are still 98% higher than 2019 levels.

Rolling 12-month sales, however, was down 4.5% for managed pubs, bars and restaurants.

Consumers are increasingly focusing on saving money, IGD says.

The food delivery firm reported 105% growth in vegan orders year-on-year.

The CGA Prestige Foodservice Price Index predicts continued inflation over the remainder of 2021.

The bounce back also marks a second successive month of year-on-year increases.

Cost, staff and supply pressures continue to mount.

21% of shoppers expect to focus more on saving money rather than quality next year.

But most think there will be less compliance.

One in six hospitality jobs currently lie vacant.

Many of the respondents called for further Government help, including an extension on the VAT reduction, reform of business rates and business rates...