Research

QSRs have highest brand loyalty amongst consumers during cost-of-living crisis — survey

Delivery and takeaway ranked the highest in what consumers may spend less on, if budgets tightened.

QSRs have highest brand loyalty amongst consumers during cost-of-living crisis — survey

Delivery and takeaway ranked the highest in what consumers may spend less on, if budgets tightened.

High food and drink inflation extending into 2023, study warns

The latest CGA and Prestige Foodservice Price Index shows a third consecutive month of double-digit inflation.

Company culture named top factor for retaining staff, survey says

Asked about their biggest current challenge as a business, 79% cited issues around recruitment and retention.

Higher food and drink sales in Britain's cities as workers, visitors return 

Sales growth is being driven by higher spend and increased prices rather than by more frequency.

Delivery sales 357% higher than pre-COVID levels in April

However, sales have plateaued in 2022, with April’s delivery and takeaway sales were 34% below the levels of April 2021.

Restaurants, pubs’ like-for-like sales up 2% in April but cost pressures stunt growth 

London still lags pre-COVID-19 trading, whilst sales up 3% beyond the M25.

Foodservice sector inflation hits 13.6% YoY in March 2022 

The figure is the highest in the history of the CGA Prestige Foodservice Price Index.

Families with kids already saving to spend for Christmas: IGD

60% of shoppers agree that a rise in costs would “seriously” affect how much they spend on special occasions this year.

Delivery, takeaway sales slip YoY as more customers opt for out-of-home eating

The focus for operators is turning repeat customers into loyal advocates, an analyst said.

Recruitment, retention challenges still a major concern for hospitality leaders

A new survey highlighted widespread job vacancies and upward pressure on labour costs.

Nearly three in four consumers want ‘lack’ of accessibility in hospitality venues addressed: survey

Restaurants scored low in terms of having a good reputation for adhering to disabled people’s needs.

Fish & chips, pizza amongst Brits’ top takeaway choices

Londoners are the biggest spenders, with an average of £73.70 spent on takeaways each month.